Frequently Asked Questions
1. How do I place an order with System Wear?
You can place orders with System Wear via the following methods:
- Fax a purchase order: Fax # 780.458.6073
- E-mail firstname.lastname@example.org
- E-mail your System Wear sales rep.
- Phone us at 1.888.581.6154 (toll free) or 780.458.6634
2. Can I purchase a sample from System Wear?
Stock items can be purchased as samples. These include all our phone cases. It may or may not be possible to purchase product we have made as custom solutions for other customers, if we have extra product available it can be purchased or borrowed for testing.
3. Do you carry stock items?
Yes, most of our phone case products are stock items as well the Motorola MC9000 gun case. Please contact us directly to see what we have available.
4. From what materials are System Wear products made?
All our products are made using high-density foam that has gone through a specialized lamination process. We laminate a soft backing called tricot to the inside of the material. This prevents your device from being scratched and in many cases allows the device to slide in and out of the case easily. The outside material is made from TPU (thermoplastic polyurethane). It has the appearance of leather but is far more durable, and the foam inside provides the protection your devices need from being dropped or banged around.
5. What is your product guarantee?
System Wear provides a lifetime warrantee on all materials and workmanship. If for some reason you are not satisfied with the quality of your product we will gladly repair, replace or refund your product.
6. Where are you located?
St. Albert, Alberta, Canada
7. Where are System Wear products manufactured?
All our products are made in Canada.
8. Can System Wear products be sanitized?
Yes, for those in the healthcare industry in particular who want to be able to clean their devices in the carry case it can be cleaned with any of the standard sanitizers without damaging any of the material.
9. Can I have my company logo sewn onto System Wear products?
Yes, we work with an excellent labelling company that can help us provide you with a variety of options in terms of labelling i.e. woven or rubber. Please call to discuss options and pricing.
10. Does System Wear provide volume discounts?
Yes, depending on the quantities you wish to purchase we do provide discounts. Please contact us directly and we can provide you with a price quote.